WristActivity

Returns

Return Policy

Every watch WristActivity sells is a single physical object, described and photographed individually. Returns are accepted only where a watch is materially not as described.

Updated September 17, 2026 · Version 2026-09-17

Eligibility

You must notify WristActivity within 7 calendar days of confirmed delivery. Returns are not accepted for buyer's remorse, a change of preference, or sizing preference.

Reasonable inspection is welcome. The watch may not be worn or used.

Condition of returned merchandise

Returned merchandise must:

  • be the same watch shipped by WristActivity
  • remain in the same condition
  • include all originally supplied accessories, boxes, papers, links, straps and materials
  • retain any WristActivity security seal or tag, if one was provided
  • not have been polished, repaired, engraved, altered, serviced or otherwise modified after delivery

What “materially not as described” may include

Minor cosmetic characteristics that were disclosed, or clearly visible in the listing photography, are not considered materially not as described.

  • wrong reference or configuration
  • a material undisclosed defect
  • materially incorrect accessories
  • an incorrect watch supplied
  • authenticity or originality condition materially inconsistent with the listing

Return authorization

You must obtain return authorization from WristActivity before shipping anything back. Unauthorized returns may be refused.

Return inspection

WristActivity may inspect the return and compare:

  • serial and reference
  • condition
  • accessories
  • security tag
  • bracelet links
  • listing photography
  • outbound inspection photography

Refunds

Approved refunds are issued to the original payment method after inspection, and are generally processed within 7 business days of that inspection.

Shipping charges are generally nonrefundable, except where WristActivity determines the watch was materially not as described, incorrect, or arrived damaged due to a WristActivity-responsible issue.

Order cancellation by WristActivity

WristActivity may cancel an order before fulfilment because of:

  • payment or fraud concerns
  • an inventory discrepancy
  • a pricing error
  • an authentication issue
  • an inability to fulfil the order
  • suspicious activity

Where payment has already been captured, refund handling is governed by the payment system used for your order.

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